Dr. Jaswant Kumar Mall
Divisional Consultant of Quality Assurance
Thanks to PSI India’s Quality Assessment Checklist, we were able to identify and address service gaps, which led to the establishment of a Quality Improvement Committee and regular meetings. These concerted efforts culminated in March 2021, when the Basantpur Urban Primary Health Center (UPHC) in Gorakhpur became the first UPHC in Uttar Pradesh to achieve National Quality Assurance Standards status.