Urban Primary Health Centre Map Guides Appropriate Resource Allocation in Bhagalpur in Bihar State, India

Some health facilities in Bhagalpur, Bihar, were facing the challenge of disproportionate areas covered by Accredited Social Health Activists

Bihar state government and TCI India had first engaged in July 2022. TCI India’s proposed solution was to develop a "UPHC Catchment Map," to clearly demarcate the facility catchment area, district hospitals, medical colleges, and a ward-by-ward view of the population, wards, and members of women's health group, referred as Mahila Arogya Samiti (MAS).

Mani Bhushan, the District Program Manager (DPM), welcomed the idea and sought TCI's technical coaching in developing the same for one of the facilities. Thus, facility maps were prepared and displayed in the outpatient department (OPD) area. A copy of the same map was shared with Bhushan, who was delighted to clearly see the boundaries of each facility and use it for plotting population-based resources and seeking more resources wherever it was required. At a scheduled National Urban Health Mission (NUHM) review meeting, he presented the map to Bhagalpur's Civil Surgeon (CS).

Bhushan also mentioned to the CS that these maps were developed with TCI's technical coaching along and inputs from the District Immunization Officer, District Monitoring & Evaluation Officer, Urban Consultant and MOICs. The CS appreciated the idea of the "UPHC Map" for better planning and decision-making. He asked the DPM to work with TCI and develop similar maps for all of Bhagalpur's facilities. The facilities then reached out to TCI to request coaching so they could also develop these maps.

The MOIC started noticing benefits from the mapping, as he observed that ASHAs were utilizing this map for micro-planning activities such as fixed-day static services, outreach camps, community mobilization and immunization. TCI's city implementation leads also shared these learnings and success stories with the CS and district officials for their cities.

As a result, all 50 UPHCs in Bihar's seven TCI-supported intervention cities developed their UPHC maps and proudly displayed them on the walls of their OPD.

The TCI India team presented a solution to optimally utilize existing resources based on previous learnings from the high-impact intervention – Mapping and Listing of Urban Slums – conducted in intervention cities of Uttar Pradesh and Madhya Pradesh.

Each day, our team works tirelessly to add colors in the struggling lives of millions in need. With a steady resolve to bring quality life on the doorsteps of those who cannot afford it, we work on ground, sowing the seeds of opportunities in the homes of millions and ensuring that they grow and sustain into plants of peace and happiness and success stories.

You are the reason we continue and will continue to make a visible difference in the lives of many. Because you make us believe that helping hands are and always will be better than praying lips.

C-445, Chittaranjan Park

New Delhi-110019